Claim missing PINS

Claim missing PINS

Click to find answers: collecting PINS


Before submitting this request, please check your PINS account statement. If you notice that some PINS for your activities/purchases are missing, please fill in the form for claiming missing PINS below. Attach a copy of receipt, invoice or other purchase document so we can credit PINS properly. PINS allocation frequency may differ by Partner as well as validity for claiming missing PINS. Please note that PINS can be claimed only for partners that are listed in the drop down menu below.

For airBaltic customers - if you notice that some of your PINS for flights are missing, please click here. This form is for claiming missing PINS for transactions made at non-airline partners only.

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For your convenience, please to pre-fill form data.